Use the form below to request deletion of your Konna account. After we receive your request, we will verify the account owner and follow up by email.

Please include the details below so we can process your request quickly:

• Account email address
• Business name or store name
• Phone number linked to the account
• Reason for deletion (optional)

Data retention

• Account data is retained while active and for 90 days after account closure
• ransaction records are retained for up to 7 years to meet legal and regulatory requirements

For full details on how we handle and protect your data, please review our Privacy Policy https://konna.io/page/privacy-policy

If you only need help with access or billing, contact support at support@konna.io.